ELIF MEEM is always there for their valued customers to make convenient the exchange under the following terms and conditions.

✓ Please do not accept orders if the parcel is damaged or the seal is opened.
✓ All products purchased from ELIF MEEM can be exchanged within 7 days only if:

• The item(s) is damaged or defective at the time of delivery.
• The item(s) does not match the original specifications of the product showed

How to claim?

✓ The customer will be required to email photographic evidence of the defective item to orders@elifmeem.com or by call between 10:00Am to 06:00 Pm (Monday to Friday) at 03011162229
✓ You must notify us regarding your claim within 3 days of delivery.
✓ The product should be sent back to ELIF MEEM within 7 days of purchase in case the claim is accepted by Team ELIF MEEM.
*In case of an approved claim, return delivery charges will be paid by the customer.

Disclaimer
ELIFMEEM has the right to deny any claim if the product is damaged or anything is missing from the package including price tags, labels, and original packing.

*Accessories and discounted (sale) Items cannot be exchanged or returned.

*This policy is valid for COD orders only.
currently, we do not support a refund policy for cash-on-delivery (COD) orders.